Affordable Warmth

Tackling Fuel Poverty

Over recent years, energy prices have risen sharply, plunging several households into fuel poverty. Fuel poverty is said to occur when, in order to heat its home to an adequate standard of warmth, a household needs to spend more than 10% of its income on total fuel use.

Chevin is now pleased to recommend its residents to the services of Home Heat Helpline, who are a free-phone service set up to tackle fuel poverty and provide help to vulnerable energy customers who are worried about paying their bills.

The services of Home Heat Helpline are recommended for those who fall into one or more of the following categories:

Of pensionable age
Disabled
A family on low income
Living with long-term health conditions
Living on benefits

Home Heat Helpline may be able to help individuals in the following manner:

Advice on reduced or ‘social' tariffs which offer customers more affordable prices for their gas and electricity.

Grants for free home insulation with no means testing for the over 70s.
The Priority Service Register for customers with disabilities and special needs - among the services on offer are bills in Braille, large print and audio formats; meters moved to more convenient location, gas appliance safety checks and safety passwords so you know when a caller is from the gas or electricity company.
Flexible payment options for customers in fuel debt.
Benefits entitlement checks to see if you're missing out.

Saving Money on Your Fuel Bills

Energy prices often change between different suppliers, so making sure that you always have the best deal can be tricky. To help residents to get the best deal on their energy prices Chevin has teamed up with Billscutter, a utilities price comparison company, who could help you to save money on your gas and electricity bills.

Checking that you are getting the best deal on your energy prices couldn't be easier. You can either compare energy prices with Bills Cutter or, alternatively, you can call them directly on 0845 873 2431