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Accessibility
Accessibility
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You are here: Accessibility

Accessibility

Chevin Housing Association is committed to improving access to our website so that information on the site is accessible to the widest audience.  

Access Keys

This website does not implement access-keys in order to avoid conflicts with adaptive technologies and future user agents.

Accessibility Standards

Every effort has been made to meet Level 2 accessibility checkpoints specified by the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0. This is also known as ‘Double-A' or ‘AA' compliance. We are always improving our practices and looking for ways to improve the accessibility of our website.

If you have any difficulities browsing the Chevin Housing Association website please contact us so we can review our website and implement any suggested improvements.

Changing Text Size

You can change the text size by clicking on ‘Change Text Size' at the top right hand corner of each page. 

There are three sizes regular 12px, medium 14px and large 16px

Information in alternative formats

Some of the information on this website has been translated into:

Arabic                         Farsi                           Polish                         Somali

Bengali                      French                         Punjabi                         Urdu

 

Chevin Housing Association is committed to a policy of equal access to information and services.  We subscribe to the ‘Language Line' translation and interpretation service which means that we are able to offer translation and interpretation facilities to customers who struggle with speaking or reading English. 

Language Line

If you need any of the documents on the website in another language or in large print, in Braille, or on audio tape, please call us on 0300 555 5561.  We will do our very best to accommodate your request. 

  • CASSETTE                    
  • BRAILLE                
  • LARGE FONT     
  • OR ANY OTHER FORMAT

 

PDF documents

Some of the documents included on the website are provided as Adobe PDF's. 

We  recognise that  PDF documents can be inaccessible to assistive technologies such as screen readers.  Please read the information below to assist you.

Get the right version of Adobe Reader

Adobe Reader is the free software you can download to open and read PDF. Older versions of Adobe Reader were called Acrobat Reader.

Adobe recommend upgrading to the latest version of Adobe Reader to take advantage of new accessibility features.

Only the full version of Adobe Reader (around 20 megabyte) supports accessibility features. Be aware that other versions such as Adobe Reader standard and Adobe Elements do not provide the same features.

Full version accessibility features include Accessibility Quick Check, text reflow and Read Out Loud. Read out loud is the text-to-speech engine built into Adobe Reader.

When installing Adobe Reader on your computer for the first time, the presence of access technology on your system triggers the install shield to include five extra pages of options. The default options are recommended.

Download the latest copy of Adobe Reader

Content

We recognise that the accessibility of our website is a much about content as the structure of the site.  Wherever possible we have tried to produce information in plain language. 

Feedback and comments

We welcome any feedback or questions that you have regarding accessibility of the site.  Please contact us d.colclough@chevinha.co.uk

BrowseAloud logoListen to this website with BrowseAloud

Visitors can listen to this website with BrowseAloud, which is free to website visitors and can be easily downloaded from the BrowseAloud Website .

What is BrowseAloud?

BrowseAloud makes websites accessible to those who require online reading support, which is 20% of the UK population. It works by reading web pages aloud in a human-sounding voice. The user simply hovers their mouse pointer over the text to hear it read aloud.

What does BrowseAloud look like?

A picture of the BrowseAloud application

BrowseAloud features and options are accessed from an easy to use, floating toolbar (see above). You can position this toolbar anywhere on your screen or hide from view, as you prefer.

What will BrowseAloud do for me?

  • Reads web pages aloud in a human-sounding voice
    (Includes websites, intranets, extranets, html, accessible Flash, alt tags)
  • Reads secure web pages
  • Reads PDF and Word documents in their original format
  • Highlights each word as it is spoken to show you where you are on the page
  • Magnifies text to your chosen font size and font style
  • Translates word-for-word between English, French, German, Italian and Spanish
  • Looks up accurate dictionary definitions
  • Converts text to MP3
  • Masks information on the screen to help you focus on a particular area

Who does BrowseAloud help?

BrowseAloud helps any website visitor who requires online reading support. This includes those with learning difficulties such as dyslexia, mild visual impairments and those with English as a second language.

How do I download BrowseAloud?

Download BrowseAloud from the BrowseAloud website:

  • BrowseAloud Downloads


If you need anymore help, contact our Support Team on:

  • Tel: +44 (0) 28 9442 8105
  • Email: support@browsealoud.com

About BrowseAloud

BrowseAloud is the world leading text-to-speech solution from Texthelp Systems Ltd which is designed to improve website accessibility for those with literacy difficulties, learning difficulties such as dyslexia, mild visual impairments or where English is a second language. With a choice of 17 high quality voices covering 9 international languages and a number of unique features, BrowseAloud is quickly being adopted worldwide.

Texthelp Systems Ltd was formally incorporated in 1996 and specialise in the design of assistive software solutions to support those struggling to read and write. The company is a Microsoft Gold Certified Partner, an Adobe Solutions Network Developer, an Apple Business Partner, an HP Business Partner and is ISO 9001:2008 accredited. For the past ten consecutive years, Texthelp Systems Ltd has been a Deloitte Technology Fast 50 award winning company.
For more information contact Donna on 028 9442 8105 or email d.thomson@browsealoud.com.


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About Us Properties for Sale Intermediate rents Rent before you buy Contact Us
My Area Log in to my account Pay my rent View my rent account Email my housing officer Report a repair Painting my home Leasehold homes Policies & Publications Refurbishment of my home Want to move home
Having trouble paying my rent
Your rent statement explained
Buildings insurance
Solar Panels Cookie Policy Welfare Reforms Aids and Adaptations Complaints, Comments and Compliments Money Matters Emergency repairs Home Contents Insurance Neighbour problems Supported Housing Your questions answered
Underoccupancy or bedroom taxHow many bedrooms can I get housing benefit forBedroom Tax - Your optionsBedroom Tax calculatorUniversal CreditBenefits CapPersonal Independence Payment (PIP)
Debt AdviceBank AccountsCredit UnionsAffordable WarmthTv LicenceHousing Benefit
Our Performance Upcoming Events Latest magazine You Said........We Did
New Build Programme expenditure over £500
Resident Involvement How To Get Involved Panel Fund Requests Performance Panel Website Review Group Disability Focus Group Training Opportunities Our Community Development Work Useful Involvement Links Tenant Participation Advisory Service South Kirkby 'Lockies' Project Thurnscoe Community Activities
Tenant Board MembersResidents' PanelsArmchair PanelEstate Walkabouts and Resident InspectorsSpotlight DaysChevin Life MagazineMystery Shopping ProjectLocal Events, Conferences and Away DaysCommunity Groups and TARAs
Community Driving ProjectsChevin Skillsbuild Construction Training